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Example of a BlockShopper "Local Real Estate News Story" from St. Louis |
Beginning in 2011, law firms
Gioconda Law Group PLLC and Balestriere Fariello began an in-depth
investigation into BlockShopper LLC. Collectively, we reviewed hundreds of pages of
public documents, collected news articles, read blogs and newsgroups, printed
out screenshots and researched applicable federal state and local laws.
The following represents a summary of our findings. We have not been
compensated by anyone for our investigation, nor have we included or considered
any privileged or confidential communications in this discussion. The
following is presented solely for the public’s interest in this matter.
BlockShopper LLC owns and
operates an
interactive Internet website that was co-founded
in 2006 by Brian Timpone, a brash one-time Chicago TV reporter turned
entrepreneur. The Chicago Tribune recently reported that the
39-year-old co-founder’s latest gambit Journatic LLC struck a deal in April of
this year in which the Tribune Co. agreed to invest an undisclosed amount in
his 6-year-old media content provider. But less than three months later,
the Chicago Tribune reports that the partnership
has become an embarrassment after ethical breaches, including false bylines,
plagiarism and fake quotations, were discovered.
The BlockShopper website has also been plagued by public
criticism and even an intellectual property infringement lawsuit brought by a
major law firm. For those
unfamiliar with the website, they may be shocked to discover that it offers an
aggregate of detailed personal information about individuals, including their
names, spouses’ and children’s names, street addresses, details of their
residential real estate transactions including property taxes paid, home
values, photographs of their home and/or neighborhood, maps and directions to
their home, educational background, employer(s), and even photographs.
Some have characterized it as a stalker's dream come true, where personal
information is gathered from multiple sources and presented in a comprehensive
format. Identity thieves might also find such helpful information handy.
BlockShopper has also displayed
photographs that it has reproduced and copied from personal and business
websites, seemingly without the prior authorization, permission or consent of
the photographers’ and/or of the individuals depicted in many of the
photographs. BlockShopper has even copied and displayed images of
individuals taken from their personal profiles on popular social networking
sites such as Facebook®, MySpace® and LinkedIn®, seemingly without the prior approval or permission of those individuals
or companies.
The BlockShopper website is
profit-driven, although it styles itself as a “local real estate news”
reporting tool and does not charge for general access. Despite
its controversial nature (or perhaps in part because of it), the BlockShopper website receives nearly 1 million hits
per month. BlockShopper uses this substantial traffic to woo
advertisers and real estate agents, bragging that it is currently operating in
many geographic markets across the United States, and that its audience and
reach is rapidly growing.
But news articles reported that the Jones Day
lawsuit had no meaningful long-term effect on addressing BlockShopper’s overall
approach: “The Jones Day lawsuit is not slowing the [BlockShopper] site down
from expanding into new markets. Last weekend, BlockShopper launched in
three new cities--Cleveland, Washington, and Phoenix. That’s on top of
the company's recent expansion into Seattle, Philadelphia, New York, Los
Angeles, and additional neighborhoods in Illinois.” Since then,
BlockShopper covers even more geographic areas.
Numerous blogs, including StopBlockShopperNow.com and "BOOM"
(the "BlockShopper
Opt Out Movement"), Facebook pages and public newsgroups have sprung
up, reporting that hundreds of individuals have repeatedly complained to BlockShopper
and unsuccessfully demanded that their personal information be removed from the
website. Complaints have flooded consumer complaint boards, and
State Attorney Generals’ offices have gotten involved. BlockShopper has
even received complaints about dangerous individuals viewing the aggregated
personal information that BlockShopper provides, in order to violate
restraining orders.
Specific law enforcement-related
complaints seem to have forced BlockShopper to remove at least some listings. But in many cases, Blockshopper has received
numerous, repeated complaints from individuals demanding that their personal
information be removed from the website, but adamantly refuses to remove such
placement, claiming that its conduct is fully protected by the freedom of
speech and of the press.
The BlockShopper
website defends its stance in its“Frequently Asked Questions” section:
Public records are public for a reason.
That is, your name isn’t on the title of the property you own—for all to see—to
facilitate neighbor nosiness but because it is in the collective public
interest. The most important charge of a local
government is to guarantee land title; to keep accurate, timely records of who
owns what. If we couldn’t learn the “who,” uncertainty would reign and land
transactions would slow to a crawl. This would be bad for everyone’s house
value. Furthermore, the prices we pay for our
homes are public as they serve as the basis for local property taxes. Keeping
this information like a secret would result in a lucky few paying too little,
while the rest of us pay too much. In the spirit of fairness, we report
public records as they are reported to us. We do not eliminate records on
BlockShopper.com, as doing so compromises the integrity of our data.
But BlockShopper goes even further than just reporting real estate data, like Zillow.com does. BlockShopper’s display has included hundreds of photographs taken wholesale from hospitals’
and physicians’ websites, colleges and universities’ sites, small businesses’
sites as well as directly from private individuals’ websites.
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160+ Complaints and Negative Reviews of BlockShopper Appear on ConsumerAffairs.com |
These people are not what the law
would traditionally deem “public figures.” In fact, BlockShopper has mostly
appropriated images of otherwise private individuals such as secretaries,
librarians, computer programmers, graphic designers, accountants, teachers,
physicians, dentists, engineers, architects and photographers and others.
Therefore, the core legal question presented by the BlockShopper model is whether the copying, reproduction and display of aggregated
information about private individuals alongside their headshots are activities that
constitute bona fide “news reporting” about real estate transactions
that are protected by the First Amendment, or are really just an invasion of
privacy cloaked in the guise of news.
For better or worse, from a
precedential standpoint, BlockShopper may have the better of the legal argument
when it comes to the legal standard of “newsworthiness.” In the
geographic markets where BlockShopper collects its data, the county clerks’
offices, the privacy statutes and the courts have consistently stated that the
test for “news reporting” is liberally applied. See, e.g., Illinois law (1075/§ 35 (b) (right to
control one’s identity does not apply to “non-commercial purposes including any
news, public affairs…”); see also Messenger
ex rel. Messenger v. Gruner + Jahr Printing and Pub, 94 N.Y.2d 436, 727 N.E.2d 549 (New
York Ct. of Appeals, 2000) (“where a plaintiff's picture is used
to illustrate an article on a matter of public interest, there can be no
liability … unless the picture has no real relationship to the article or the
article is an advertisement in disguise”; Maheu v. CBS, 201 Cal. App. 3d 662, 675 (1988) (“even a tortious invasion of
privacy is exempt from liability if the publication of private facts is
truthful and newsworthy.”).
Nonetheless,
many individuals and commentators have voiced concerns that a public policy
that permits unrestricted and widespread conduct of the sort engaged in by
BlockShopper would result in a substantially adverse impact on the actual
and/or potential marketplace – but marketplace for what?
Because
the discrete information that BlockShopper aggregates is generally available
from county clerk’s offices anyway, and Internet-posted headshots are not
usually offered “for sale,” it is not clear what exact “marketplace” is being
negatively affected.
In a
broader sense, one could argue that BlockShopper’s unauthorized appropriation
of images and information from social networking sites may serve to deter
private individuals from engaging in socially productive interaction on the
Internet. In fact, Brian Timpone warned the public to this negative
impact in a news interview: “If you don’t want to be on BlockShopper,don’t promote
yourself on the Web.”
But
private individuals and copyright holders making images of themselves visible
on the World Wide Web could theoretically argue that they have not legally
consented to BlockShopper’s appropriation of those images for BlockShopper’s
commercial gain.
Therefore,
there is at most an unresolved legal question as to whether BlockShopper’s display
of headshots is a legally-permissible “fair use” of those particular images in
connection with bona fide news reporting about those individuals.
Finally, many individuals sincerely
believe that BlockShopper’s conduct violates their individual right to
privacy. However, they may be surprised to discover that laws regarding
the privacy of truthful facts are not as restrictive as one might think.
If BlockShopper has accomplished nothing else, it has contributed to a
collective legislative push by some to get real estate data privacy laws
toughened up at the county and local levels.
In conclusion, the thorny legal issues surrounding
BlockShopper’s website, and other identity aggregators like it, remain mostly
unresolved at a national level. Those who remain disturbed and disgusted
by BlockShopper’s approach and question the bona fides of its “news
reporting” may best be served writing their local legislators about making the
data surrounding their local real estate transactions private.